Terms of Sales
Between society Glam by Majha, registered in the Paris Trade and Companies Register Under the Siret number 908 703 838 00015 VAT number: FR52908703838, duly authorized for the purposes of the present.
The company can be attached by email by clicking on the contact form accessible via the home page of the site. Below the "seller" or the "company".
On the one hand, and the natural or legal person purchasing the company's products or services, below, "the buyer", or "the customer" on the other hand, he was exposed and agreed what follows :
The company is a seller of cosmetic products & other beauty accessories exclusively for consumers, marketed through its glambymajha.com website.
The list and description of the goods and services offered by the Company can be consulted on the aforementioned site.
Article 1: Object and general provisions
These general conditions of sale determine the rights and obligations of the parties as part of the online sale of products offered by the seller.
These General Conditions of Sale (CGV) apply to all sales of products, carried out through the websites of the company which are an integral part of the contract between the buyer and the seller.
The seller reserves the right to modify these, at any time by the publication of a new version on its website. The CGV applicable then are those being in force on the date of payment (or the first payment in the event of multiple payments) of the order. These CGVs can be viewed on the company's website at the following address: https://glambymajha.com/pages/conditions-generales-de-vente
The company also ensures that their acceptance is clear and without Reserve by setting up a check box and a validation click. The Customer declares that they have read all these general conditions of sale, and if necessary the special conditions of sale linked to a product or service, and accept them without restriction or reserve.
The Customer acknowledges that he has benefited from the necessary advice and information in order to ensure the adequacy of the offer to his needs. The Customer declares that he is able to contract legally under French laws or validly represent the natural or legal person for which he is committed. Unless otherwise stated the information recorded by the company constitutes proof of all transactions.
Article 2: Price
The prices of products sold through websites are indicated in euros and precisely determined on the pages of product descriptions. They are also indicated in euros on the product ordering page, and excluding specific shipping costs.
For all products shipped outside the European Union and/or DOM-TOM, the price is calculated in euros automatically on the invoice.
Customs duties or other local taxes or import rights or state taxes are likely to be due in certain cases. These rights and sums do not fall under the seller's spring. They will be borne by the buyer and fall under his responsibility (declarations, payment to the competent authorities, etc.).
The seller invites as such the buyer to inquire about these aspects with the corresponding local authorities. The company reserves the right to modify his prices at any time for the future. The telecommunications costs necessary for access to the company's websites are the responsibility of the customer. Also if necessary, delivery costs.
Article 3: Conclusion of the online contract
The customer must follow a series of steps specific to each product offered by the seller to be able to carry out his order.
However, the stages described below are systematic: ➢ Information on the essential characteristics of the product; ➢ Choice of product, if necessary of its options and indication of the essential data of the customer (identification, address, etc.); ➢ Acceptance of these general conditions of sale. ➢ Verification of the elements of the command and, if necessary, correction of the errors. ➢ Monitoring of instructions for payment, and payment of products. ➢ Product delivery.
The Customer will then receive confirmation by email from the payment of the order, as well as an acknowledgment of receipt of the order confirming it. He will receive a .pdf copy of these General Conditions of Sale. For the products delivered, this delivery will be at the address indicated by the customer. For the purposes of proper realization of the order, and in accordance with article 1316-1 of the Civil Code, the Customer undertakes to provide its truthful identification elements.
The seller reserves the right to refuse the order, for example for any abnormal request, made in bad faith or for any legitimate reason.
Article 4: Products and services
The essential characteristics of the goods, services and their respective prices are made available to the buyer on the company's websites. The Customer attests to have received a detail of the delivery costs as well as the terms of payment, delivery and execution of the contract.
The VEndor undertakes to honor the customer's order within the limits of product stocks Available only. Otherwise, the seller informs the customer. This contractual information are presented in detail and in French. In accordance with French law, they are subject a summary and confirmation when validating the order. The parts agree that the illustrations or photos of the products offered for sale have no value contractual.
The validity of the product supply and their prices is specified on the Company's websites, as well as the minimum duration of contracts offered when these relate to a continuous or periodic supply of products or services. Except conditions specific, the rights conceded for these are only in the natural person Signatory of the order (or the person holder of the email address communicated).
In accordance with the legal provisions in terms of compliance and defects hidden, the seller reimburses or exchange defective products or not corresponding to the ordered. The refund can be requested as follows: please contact us via the contact form present in the contact section at the bottom of the page.
Article 5: Reserve of ownership clause
The products remain the property of the company until full payment of the price.
Article 6: Delivery terms
The products are delivered to the delivery address which was indicated when ordering and the time indicated. This period does not take into account the period of preparation of the order.
The seller provides a telephone contact point (cost of a local communication from a fixed position) indicated in the order confirmation email in order to ensure the follow -up of the order. The seller recalls that at the time of the customer of the products, the risk of loss or damage to the products is transferred to him.
It is up to the customer to notify the carrier any reservations on the product delivered.
Article 6-2: delivery times
Colissimo delivery time: 48 to 72 hours - working days
Relay world delivery time: 4 to 5 working days
Global delivery time Relay Europe 4 to 6 working days
Delinvengo Easy Europe deadline - 2 to 5 working days
Delinvengo Easy Monde - 6 to 12 working days
Colissimo overseas: 5 to 7 days
Article 7: Availability and presentation
Orders will be processed within the limit of our available stocks or subject to stocks available from our suppliers. In the event of unavailability of an article for a period of more than 100 working days, you will be immediately warned of predictable deadlines delivery and order of this item may be canceled on request. The Customer can then request a credit for the amount of the item or his refund.
Article 8: Payment
Payment is due immediately to order, including for pre -order products. The Customer can carry out payment by payment card or bank check. Cards issued by banks domiciled outside France must be international bank cards (Mastercard or Visa). The secure online payment by card
banking is produced by our payment service provider. The information transmitted is encrypted in the rules of the art and cannot be read during transport on the network. Once the payment is launched by the customer, the transaction is immediately debited after verifying the information. In accordance with article L. 132-2 of the monetary and financial code, the commitment to pay by card is irrevocable. By communicating his bank information during the sale, the Customer authorizes the seller to debit his card of the amount relating to the price indicated. The Customer confirms that he is the legal holder of the card to be debit and that he is legally entitled to use it. In the event of an error, or impossible to debit the card, the sale is immediately resolved as of right and the order canceled.
Article 9: Contracting period
In accordance with article L. 121-20 of the Consumer Code, “the consumer has a period of fourteen clear days to exercise his right of withdrawal without having to justify reasons or to pay penalties, except , if necessary, return costs ”. "The deadline mentioned in the preceding paragraph shorts from receipt for goods or acceptance of the offer for services."
The right of withdrawal can be exercised by contacting the company as follows: Please contact us via the contact form present in the contact section at the bottom of the page. We inform customers that In accordance with article L. 121-20-2 of the consumer code, this right of withdrawal cannot be exercised for:
- are excluded from the right of retraction Cosmetic products that have been unconstruction by the consumer after delivery and cannot be returned for health or health protection reasons.
- Personalized products are also excluded from the right of withdrawal.
In the event of an exercise in Right of withdrawal within the aforementioned period, only the price of the product (s) purchased and the shipping costs will be reimbursed, the return costs remain the responsibility of the customer.
The returns of the products are to be made in their original and complete condition (packaging, accessories, instructions ...) so that they can be re -marked in the new state; They must if possible be accompanied by a copy of the proof of purchase.
In accordance with legal provisions, you will find the standard form by email by contacting our company.
Refund procedure: Please contact us via the contact form located at the bottom of the page, Contact section.
Article 10: Guarantees
In accordance with the law, the seller assumes two guarantees: compliance and relating to the hidden defects of the products.
The seller reimburses the buyer or exchange apparently defective products or not corresponding to the order placed. The refund request must be made as follows: Please contact us via the contact form located at the bottom of the page, contact section.
The seller recalls that the consumer: - has a period of 2 years from the issuance of the property to act with the seller - that he can choose between the replacement and the repair of the property subject to the conditions provided for by the art. Apparently defective or corresponding - whether it is exempt from providing the existence of the lack of conformity of the property during the six months following the delivery of the property. - that, except used goods, this period will be increased at 24 months from March 18, 2016 - that the consumer can also assert the guarantee against hidden defects of the thing sold within the meaning of article 1641 of the Civil Code And, in this case, he can choose between the resolution of the sale or a reduction in the sale price (provisions of articles 1644 of the Civil Code).
Article 11: Complaints
If necessary, the buyer can submit any complaint by contacting the company by means of the following contact details: Please contact us via the contact form present in the contact section at the bottom of the page.
Article 12: Intellectual property rights
Brands, field names, products, software, images, videos, texts or more generally any information object of intellectual property rights are and remain the exclusive property of the seller. No sale of intellectual property rights is carried out through these GTC. Any total or partial reproduction, modification or use of these goods for any reason whatsoever is strictly prohibited.
Article 13: force majeure
The execution of the seller's obligations at the end of these presents is suspended in the event of a fortuitous or force majeure case which would prevent the execution. The seller will advise the customer from the occurrence of such an event as soon as possible.
Article 14: nullity and modification of the contract
If one of the stipulations of this contract was canceled, this nullity would not result in the nullity of the other stipulations which will remain in force between the parties. Any contractual modification is only valid after a written and signed agreement from the parties.
Article 15: Protection of personal data
In accordance with the Data Protection Act of January 6, 1978, you have the rights of questioning, access, modification, opposition and rectification on personal data concerning you. By joining these general conditions of sale, you consent
- What we collections and use this data for the realization of this contract. By entering your email address on one of the sites in our network, you will receive emails containing information and promotional offers concerning products published by the company and its partners. You can unsubscribe at any time. You just have to click on the link present at the end of our emails or to contact the controller (the company) by letter RAR. We carry out on all of our sites a follow -up of attendance. For this, we use tools such as Google Analytic and other statistical tools.
Article 16: Applicable law
All the clauses appearing in these general conditions of sale, as well as all the purchase and sales operations referred to in it, will be subject to French law.
Our general conditions of sale have been developed on the site https://www.donneespersonnelles.fr/